Platform/Admin

Troubleshooting

Resolve common setup, public page, checkout, booking, and notification issues before opening a support ticket.

Articles

1 support article in this category.

Troubleshooting - All plans

Work through common public page, booking, checkout, invoice, and receipt issues before creating a ticket.

Browse public guidance first, then use the dashboard support thread when Helm needs account or site-specific context.

Dashboard support

Use authenticated support for billing, account, site, booking, order, or operational issues that need your merchant context.

Product feedback

Signed-in merchants can send feature requests, pricing objections, missing integrations, confusing UX areas, and general feedback from the dashboard.