Platform/Admin
Plans / billing / subscription help
Understand Starter, Growth, Business, plan changes, billing portal behavior, currency lanes, referrals, account-credit review, and subscription expectations.
Articles
3 support articles in this category.
Plans / billing - Business
Use Business features truthfully
Understand the implemented Business plan scope without overclaiming future or unsupported capabilities.
Plans / billing - All plans
Manage your plan and billing
Understand plan boundaries, billing portal changes, pricing lanes, and what Business includes today.
Plans / billing - All plans
Referral program FAQ
Understand Helm referral links, eligible trial bonuses, pending rewards, disqualification rules, public sharing, and manual account-credit review.
Still need help?
Browse public guidance first, then use the dashboard support thread when Helm needs account or site-specific context.
Dashboard support
Submit a request
Use authenticated support for billing, account, site, booking, order, or operational issues that need your merchant context.
Product feedback
Share a feature idea
Signed-in merchants can send feature requests, pricing objections, missing integrations, confusing UX areas, and general feedback from the dashboard.